We are preparing for our Grand Opening of this page. The site is a work in progress so, please let us know if you experience any issues. Items purchased through this site will ship within 3 weeks from the date of order. These items cannot be customized beyond the options in each listing. You may also visit our Etsy page to order there or to order custom made items. www.lovebugsco.etsy.com. We look forward to serving you!